Does my text leave my computer?
With the extension, your prompt is redacted inside your browser before the request is sent. The AI provider you chose receives the tokenised version; BiVelio never receives your prompt — unless your organization is on the Team plan, which includes the names gateway BiVelio operates, on Pro the same layer running against your organization's own gateway instead. In that case the text of each message, up to 4,000 characters and never attachments, goes there to find names, comes back as positions and is stored nowhere: memory only, for the length of the request, no disk and no log. The substitution and the restoring stay in your browser. On Team an owner or an administrator switches the layer off from the dashboard; on Pro, and on any install whose gateway comes from a managed policy, that policy takes precedence and the layer goes off by removing the address from it.
Can the AI still help me if it only sees tokens?
Yes. A token such as [BV:IBAN:2e5d8c] keeps the type and the position of the value, so the model can reason about it exactly as it would about a real one. When the reply comes back, the real value is restored on your screen.
What does it not catch?
The extension does not remove people’s names, postal addresses or free-form text on its own: those have no fixed pattern. On any paid plan — Pro or Team alike — names are looked for on two roads onto the same route: the Team plan carries the address of the names gateway BiVelio operates, signed inside your organization’s licence, and on any paid plan your administrator can set a gateway address in the central managed policy, which takes precedence. Either way the text of each message goes to that gateway and comes back as positions; it reduces the leak of names, it does not eliminate it. On the Free tier it never happens: no gateway is called. It does not protect voice or realtime modes, it does not cover Claude’s Cowork composer, and on the Free and Pro plans attachments are uploaded as-is with a notice — only Team rewrites them. All of this is written in the extension’s privacy policy.
How is this different from the provider's own privacy settings?
Opting out of training does not stop the provider from receiving, processing and retaining your data under its terms. BiVelio changes what is sent in the first place, so there is nothing to opt out of.
Does it help with GDPR compliance?
It applies data minimisation before the data reaches a processor: what was never disclosed needs no processing agreement, no transfer assessment and no breach notification. It is a technical measure, not legal advice; your obligations for the data you do send are unchanged.
What happens if detection cannot run?
The send is stopped and the popup tells you that protection was interrupted. Fail-closed means a doubt is resolved by not sending, never by letting the text through.
Extension or gateway?
The extension is for people using ChatGPT or Claude in a browser: install and forget. The gateway is for software: your services point their OpenAI or Anthropic SDK at it and every request is inspected in place. Teams often use both.
Can I verify the published figures?
Yes. The benchmark that produces them ships with the gateway (make benchmark), and the Playground on this page runs the same engine in your browser so you can test your own text without it leaving the page.
Where are BiVelio's own servers?
The website and its functions run in Frankfurt, the account database in Frankfurt, and the Sandbox in Germany. Stripe handles payments and Resend delivers invitation emails, both from the United States, and Google receives consent-gated ads measurement from the public pages only. The service privacy policy names all three rather than hide them under a general EU claim.
Does the gateway phone home?
No. The licence is a signed entitlement verified offline against BiVelio's public key. Value-free usage counts can be reported to the dashboard if you configure it, and never include prompt text or detected values.